Frequently Asked Questions
These are the most comom Frequently Asked Questions people always ask us. If you want to know something is not listed here, please don’t hesitate to contact us.
My Packs FAQ
Packell is really simple, after login or register if don’t have an account. Buy the Launch Pass to access to all benefits of the platform. You will get as a Gift 5 Discounted Launch Passes. These passes are your first products to sell, allowing you to introduce friends, relatives, and others to Packell. By selling these 5 discounted passes, you can earn up to $15, giving you a quick return on your initial investment.
You can purchase Packs from the Packell platform. For every pack you buy, you’ll receive 10 or more packs to sell.
After purchasing a pack, go to My Pack and here you will see all the packs you have purchased. There are two things you can do with your packs.
- Post your pack in the activity feed clicking the button “Post”.
- Copy the unique link of the pack you want to sell clicking on the button “Copy Link”.
Every time you sell a pack, you will receive a between 70% to 80% of the amount of the pack you sell.
Remember that you can always buy more Packs by going to activity and search for a pack scrolling down. Another option is to ask a friend that has a pack to sell. Try to connect with members and ask them if they have packs that want to sell you.
To request your Payment, you need to earn at least $50 USD to withdraw your money. You can request your money here and we will send your money to your PayPal account that you used to register.
We only give a refund of the Launch Pass, we do not refund Packs purchase. But don’t worry, in those cases, we recommend selling all the packs or just two, so you can receive the commission as a refund. Also, you can contact support, and we can help you to sell your Packs to receive the return of your money.
For more information about refund, read our refund policy.
There are different types of pack that you can buy and sell in Packell. To learn more of this, check the Types of Packs page.
Yes it is, buying and selling packs are process through PayPal, so if you have any inconvenient with the platform, you can contact PayPal to protect your money.
We use Paypal to process payment. We will add more payment method in the future.
If you have any question, you can contact us on the contact page. For support you have to be registered and have bought a Pack. In My Packs page, you will see a button on the bottom to go to support page and ask anything you want. We will respond as soon as possible.
You have to be 18 years old to use Packell. And, as we process payment through PayPal, there are some countries that PayPal don’t process payment. To learn more about this, read the Payment policy page. We are working on have more Payments method to enhace your experience.
By the moment we dont have any mobile app. By the way, we are always updating the website and we are working in a mobile app so stay tune with the newsletter.
My Coins FAQ
To redeem your coupon code in Packell, go to the “My Coins” section. At the top of the page, you’ll find a form where you can enter your coupon code. Fill out the form with your code, submit it, and the discount will be applied to your account instantly. It’s a simple and quick way to make the most of your Packell experience!